Our in-house legal intake center is staffed with highly trained associates that handle each potential plaintiff interaction with the highest level of quality, compliance and compassion.
Your responsibility as a lawyer extends to the actions of nonlawyers associated with your firm. This makes it essential to ensure that the vendors you partner with hold themselves to the same high standards you would in your own actions, which is why we:
Conduct annual HIPAA and TCPA training for all associates
Conduct duplicate claim checks to help mitigate the potential for dual representation
Verify claimant identity through Transunion
Cross-check medical information and use nurse consultants to help validate injuries sustained
Identify anomalies through demographic and performance monitoring
Conduct comprehensive case audits before the delivery of every casefile