Process Diligence

Compliance is at the heart of everything we do, with products and services designed to protect each client’s reputation, wallet, and bar cards. Our process diligence includes:

Regular, independent audits for TCPA compliance, earning us the iComply TCPA Compliance Seal

Secure storage of TCPA consent via Trusted Form for forms submitted via the web, and recorded verbal consent for phone intake
Identity checks via TransUnion True Validate on every case we deliver
Regularly scheduled training for intake personnel in TCPA compliance and DNC protocols
HIPPA certification for all intake personnel
One standard criteria for each tort and a round-robin algorithm prevents the potential for cherry-picking cases

Signed contingency fee agreements with each client to establish an existing business relationship

Independent compliance audits and in-house counsel help us ensure we adhere to the most current rules and regulations. Marketing indemnifications protect each client firm from ethics violations, professional litigators, and costly fines from potential mistakes.