At Broughton Partners, we’re always striving for excellence in all that we do, ensuring our processes and practices are in line with the highest industry standards. We’re thrilled to announce that after undergoing a rigorous audit, we’ve achieved the esteemed iComply TCPA Compliance Seal from CompliancePoint. Here’s everything you need to know about this significant accomplishment.
Understanding iComply and CompliancePoint
CompliancePoint is an industry leader renowned for its marketing compliance solutions. They utilize a dedicated team of marketing compliance experts, paired with cutting-edge technology, to assist businesses in maintaining stringent regulatory standards. The iComply Seal, awarded by CompliancePoint, stands as a testament to an organization’s unwavering commitment to meeting and exceeding the strict regulations set by the Telephone Consumer Protection Act (TCPA).
Is your mass tort lead generator compliant with all TCPA guidelines? If you are unsure, examine the list below. In order to pass CompliancePoint’s audit for TCPA compliance organizations must:
- Check against the National and State Do Not Call registries.
- Honor DNC requests and maintain a list of these.
- Obtain consent for autodialers or prerecorded messages.
- Restrict call times between 8:00 AM and 9:00 PM (by recipient’s location).
- Display caller ID and disclose agent/company details.
- Provide a DNC policy if asked.
- Train agents on compliance.
- Monitor abandonment rates, ensuring they don’t exceed 3% over 30 days for a campaign.
- Include automated opt-out features in messages.
- Monitor for compliance both internally and externally.
- Keep compliance records.
If your lead generator isn’t doing all this, then it may leave your firm open to class action lawsuits and FCC fines, as well as tarnishing your firm’s reputation, potentially causing long-term harm.
What Does This Recognition Mean for Broughton Partners?
Earning the iComply TCPA Compliance Seal means that Broughton Partners not only understands the importance of adhering to the regulations but that we’ve proven our commitment to best practices in the industry. As your trusted partner, this seal reassures our dedication to safeguarding your interests, mitigating potential risks, and ensuring all our interactions uphold the gold standard of telephone communication practices.
Moreover, with the looming threats of class action lawsuits, regulator enforcements, and reputational damage linked to TCPA non-compliance, our adherence to these standards places us – and by extension, your firm – in a fortified position against such perils.
Ready to Dive Deeper?
Are you keen on understanding more about the iComply Seal and what it entails for our mutual business relationship? We’re here to illuminate further!
Contact Us Today
Whether you’re an existing esteemed client or a potential partner keen to understand the lengths we go to to ensure top-tier compliance, we welcome your queries. Reach out to us today to delve into the world of TCPA compliance, our recent achievement, and what it means for your firm. We’re committed to offering nothing but the best, and this accomplishment is just another feather in our cap.